Terms & Conditions – Mask Prints AB
Welcome to Mask Prints AB! By placing an order with us, you agree to the terms below. Please read them carefully before completing your purchase.
Product Info & Customization
Our stickers are custom-made based on your selections and uploads via our customization tool.
- The design shown is a digital mockup – size and positioning may vary slightly in the final product.
- Before the order is finalized, you’ll receive a proof showing the actual placement (e.g., of logos). You are responsible for reviewing and approving this before production starts.
- Colors may vary slightly between screen and print due to differences in color rendering.
- You are responsible for making sure the helmet or mask surface is suitable for adhesive materials, and that application does not interfere with safety features, surface properties, or manufacturer warranties.
- Some coatings or materials may affect adhesion or become damaged when applying or removing stickers.
- Mask Prints AB is not liable for any damage to helmets, masks, or equipment caused by the application or removal of stickers.
Uploaded Material & Copyright
- You are fully responsible for any content you upload (logos, images, text, etc.).
- By uploading content, you confirm that you have the right to use it (e.g., for a hockey team or trademark).
- Mask Prints AB disclaims any liability for copyright or trademark infringements.
Returns & Complaints
Since our products are custom-made, the right of withdrawal and general returns do not apply under distance selling laws.
However:
- If the product is faulty, damaged on arrival, or doesn’t match your order, we will of course send a replacement.
- Contact us at info@maskprints.com within 14 days of delivery. Include a photo and your order number.
Payment
Payments are handled securely through Stripe. The amount is charged at the time of order.
Delivery Time & Shipping
All products are made to order. Standard production time is around 2 weeks. Shipping time depends on the chosen delivery method and destination.
We ship within Sweden and internationally.
- Shipping cost and delivery time depend on your location and shipping option.
- Customs fees, import taxes or other local charges are paid by the customer and are not included in the product price.
- We are not responsible for delays caused by shipping companies, customs, or other events outside our control (force majeure).
Privacy & GDPR
We handle your personal data according to GDPR.
- Your information is used only to process your order, communicate with you, and arrange delivery.
- We don’t share your data with third parties, except where required for payment (Stripe) or shipping.
- You always have the right to request access to, correction of, or deletion of your data. See our Privacy Policy for more.
Contact
Questions? Reach out to:
support@mask-prints.com
Governing Law
All purchases are governed by Swedish law. Any disputes will be settled in Swedish court.