Terms & Conditions – Mask Prints AB

Welcome to Mask Prints AB! By placing an order with us, you agree to the terms below. Please read them carefully before completing your purchase.

Product Info & Customization

Our stickers are custom-made based on your selections and uploads via our customization tool.

  • The design shown is a digital mockup – size and positioning may vary slightly in the final product.
  • Before the order is finalized, you’ll receive a proof showing the actual placement (e.g., of logos). You are responsible for reviewing and approving this before production starts.
  • Colors may vary slightly between screen and print due to differences in color rendering.
  • You are responsible for making sure the helmet or mask surface is suitable for adhesive materials, and that application does not interfere with safety features, surface properties, or manufacturer warranties.
  • Some coatings or materials may affect adhesion or become damaged when applying or removing stickers.
  • Mask Prints AB is not liable for any damage to helmets, masks, or equipment caused by the application or removal of stickers.

Uploaded Material & Copyright

  • You are fully responsible for any content you upload (logos, images, text, etc.).
  • By uploading content, you confirm that you have the right to use it (e.g., for a hockey team or trademark).
  • Mask Prints AB disclaims any liability for copyright or trademark infringements.

Returns & Complaints

Since our products are custom-made, the right of withdrawal and general returns do not apply under distance selling laws.

However:

  • If the product is faulty, damaged on arrival, or doesn’t match your order, we will of course send a replacement.
  • Contact us at info@maskprints.com within 14 days of delivery. Include a photo and your order number.

Payment

Payments are handled securely through Stripe. The amount is charged at the time of order.

Delivery Time & Shipping

All products are made to order. Standard production time is around 2 weeks. Shipping time depends on the chosen delivery method and destination.

We ship within Sweden and internationally.

  • Shipping cost and delivery time depend on your location and shipping option.
  • Customs fees, import taxes or other local charges are paid by the customer and are not included in the product price.
  • We are not responsible for delays caused by shipping companies, customs, or other events outside our control (force majeure).

Privacy & GDPR

We handle your personal data according to GDPR.

  • Your information is used only to process your order, communicate with you, and arrange delivery.
  • We don’t share your data with third parties, except where required for payment (Stripe) or shipping.
  • You always have the right to request access to, correction of, or deletion of your data. See our Privacy Policy for more.

Contact

Questions? Reach out to:
support@mask-prints.com

Governing Law

All purchases are governed by Swedish law. Any disputes will be settled in Swedish court.

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